SBI customers can now submit an online complaint to SBI. The bank has launched an online complaint form for retail customers so if you have any problem with your bank account, you can lodge your complaint online and the bank will resolve your query within 7 working days.
You can submit an online complaint to SBI like general banking, ATM-related, online banking related, any transaction-related. After submitting your online query, you can track your complaint status and know whether the query resolved or not.
Submit a Complaint to SBI Online
Open SBI online complaint portal: https://cms.onlinesbi.com/CMS/
- Select customer type “Existing SBI Customer“
- Enter your account number.
- Enter your name in name of complainant.
- Type your registered mobile number and email ID.
- Now select the category of your complaint, select product and services, and nature of the complaint. Give brief details of your complaint and submit your complaint.
Done! you have successfully submitted your query to the bank. You will receive a ticket number to check your complaint status. Now the bank will resolve your query within 7 working days.
How to track your SBI complaint Status
After submitting your query to the bank, you will receive a tracking number to check your complaint status and know whether your problem resolved or not.
To check your status, click on “click here to check your complaint status”
Enter your ticket number, your mobile number, and submit.
Q.1: How to submit online banking related queries to SBI?
Ans: If you have any problem regarding SBI net banking, mobile banking, or any online banking then you can submit your complaint to SBI by following the above steps. Just select
Q.2: After submitting my complaint to SBI, when my query will be resolved?
Ans: You will receive a tracking number to track your complaint status. The bank will resolve your query within a week. You will get a reply from the bank, just check your status.