SBI customers can now submit an online complaint to SBI. The bank has launched an online complaint form for retail customers so if you have any complaint with your bank account, you can lodge your complaint online and the bank will resolve your query within 7 working days.
You can submit an online complaint to SBI like general banking, ATM-related, online banking-related, or any transaction-related. After submitting your online query, you can track your complaint status and know whether the query is resolved or not.
If you are facing any issue in SBI net banking or mobile banking, any transaction-related issue, or branch-related issue, you can submit your query online using this online complaint form.
Submit a Complaint to SBI Online
Open SBI online complaint portal: https://cms.onlinesbi.com/CMS/
- Select customer type “Existing SBI Customer“
- Enter your account number.
- Enter your name in name of the complainant.
- Type your registered mobile number and email ID.
- Now select the category of your complaint, select the product and services, and the nature of the complaint. Give brief details of your complaint and submit your complaint.
Done! you have successfully submitted your query to the bank. You will receive a ticket number to check your complaint status. Now the bank will resolve your query within 7 working days.
How to track your SBI complaint Status
After submitting your query to the bank, you will receive a tracking number to check your complaint status and know whether your problem resolved or not.
To check your status, click on “click here to check your complaint status”
Enter your ticket number, and your mobile number, and submit.
Q.1: How to submit online banking-related complaints to SBI?
Ans: If you have any issue regarding SBI net banking, mobile banking, or any online banking then you can submit your complaint to SBI by following the above steps. Just select
Q.2: After submitting my complaint to SBI, when my query will be resolved?
Ans: You will receive a tracking number to track your complaint status. The bank will resolve your query within a week. You will get a reply from the bank, just check your status.